Privacy Policy

At Ramani Africa Escapes Ltd, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and team.

1. Information We Collect

When you contact us, request a quote, or book a safari or holiday package, we may collect the following personal details:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Passport details (for flight or visa arrangements, where applicable)
  • Travel preferences and requirements

2. How We Use Your Information

We use your personal information to:

  • Process your travel inquiries, bookings, and payments
  • Communicate important updates about your itinerary or services
  • Personalize your safari or travel experience
  • Send you relevant offers, promotions, or newsletters (if you have opted in)
  • Improve our website and services through analytics

We only share your data with trusted service providers (such as hotels, airlines, and transport operators) to deliver the services you request.

 

3. Data Sharing

We do not sell or rent your personal information to third parties.
We may only disclose your information in the following cases:

  • To travel partners and suppliers for booking purposes
  • When required by law, regulation, or government authority
  • To protect our rights, property, or safety

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. Sensitive information (such as payment details) is encrypted and transmitted securely.

5. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and to analyze site traffic. Cookies help us understand visitor behavior, but do not personally identify you.

We may also use analytics tools (such as Google Analytics) to collect anonymous data, including:

  • Pages visited
  • Time spent on site
  • Browser and device information

You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Request deletion of your personal data (except where legally required to retain it)
  • Withdraw consent for marketing communications

To exercise your rights, contact us at ramaniafricaescapes@gmail.com 

7. External Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of external sites. We encourage you to review their policies when visiting them.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is managed, please reach us at:

Email: ramaniafricaescapes@gmail.com

Phone: +254792065046